Patient records including pathology, x-ray reports and specialist correspondence are kept electronically on our computer network. Paper correspondence is scanned into your health record.
All prescriptions, referrals and correspondence are computer-generated. Specialist referrals can be sent electronically if your specialist has the appropriate computer program.
Our comprehensive modern IT system is supported by professional Medical IT consultants.
Confidentiality is protected by the latest hardware and software firewalls and our entire system is backed-up several times each day.
Patient file transfer may be requested via a written request from your new doctor's clinic
Concerns may be addressed by calling our Practice Manager, Lyn Foden on 97265411.
More formal concerns may be lodged with the Victorian Health Services Commission. Phone: 8601 5222